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⇓ I used their service twice to fix valves that had been installed backwards in the bathroom water fixtures. ⇓

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    BBB lists 18 alternate business names, including HMS and CCHS, for the company.

    On the little things, you self insure. By the way, that gives you more money to self insure with because you’re not spending all your money on home warranties, extended warranties, electronics warranties and all these other rip off things. There are some advantages to participating in a home warranty program. Warranties usually cost between $250 and $600 a year, with many deductibles ranging from $30 to $100. Some home appliance warranty programs charge premium only, with no deductible. If you end up with a serious plumbing problem, or if your heating system breaks down, having the home warranty can save you money. If you had a $300 warranty with a $50 deductible, and you needed a new $1500 heating or cooling system, your home warranty policy would save you a lot of money. To get an idea of what a home warranty might cost you – Click hereSO. home warranties. Just like the many of people concerned to get them or not. Get an inspection done on the home.
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    Our AC just went out and after spending over 2 hours on the phone with them there is no repair in sight. It is over 90 degrees in Nashville and our house reaches 85 degrees inside. We have pets and an elderly and this is a health and safety issue. I explained this to a "manager" who explained it will take 3 5 business days for the "back office" to review this. It will also take a few days/weeks for the part to be delivered and then "some time" once the part is delivered for the AC tech to fit it in their schedule for repair. Even though I asked for this to be rushed as it is excessive heat and there are pets and older people in the home, he just says this is their procedure.
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    We are not liable for the negligence or other conduct of the Service Provider, nor are We an insurer of Service Provider’s performance. 11. 1. Change to Terms of Service. Select Home Warranty reserves the right to revise Terms of Service at any time and users are deemed to be apprised of and bound by any changes to these Terms of Service. 12. Consequential Damages. This Agreement does not provide coverage for damage caused by a malfunctioning or inoperable appliance or system, including, but not limited to, water, fire and mold spores. Select, its employees, agents, shareholders or parent company shall in no way be responsible for any damages, whether in contract or tort, for any malfunctioning or inoperable appliance or system. 13. 1.
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    Our AC unit quit working on 6/25/18 while we were on our honeymoon. We were able to call HWA when we got to port on 6/26/18 and approve my mother making a claim. She made the initial claim on 6/26/18. It is now 7/18/18 and we STILL DO NOT have our AC fixed. They continuously give us the runaround that the unit has been ordered, but cannot provide an order number. They will not allow us to speak to a manager, because managers are always busy on conference calls. We are told that purchasing has to approve our order, but we cannot speak to anyone in purchasing. It's a shady operation that has no problem taking our premium but has yet to fulfill their end of the deal. When you purchase a home, even a home that isn't new, there is a very good chance that you will be offered a home warranty. The seller may offer to purchase one on your behalf to provide peace of mind that any component of the home that fails can be fixed affordably. If not, you will likely receive numerous mail solicitations to purchase a home warranty once the sale closes.

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So what was taking so long?After two more weeks, the warranty company found a new repairman. He arrived on May 30. Torine said he paid his $100 deductible, and the repairman diagnosed the problem and called Sears to explain what parts would be needed before he left Torine's home. But subsequent calls to the warranty company for updates were troubling. Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said.